Privacy policy

This is a translation for your convenience. The German version is the legally binding one.

We are very pleased that you are interested in our company. Data protection is of particular importance to the management of Fewo Service Jennewein. It is generally possible to use the website of Fewo Service Jennewein without providing any personal data. However, if a data subject wishes to use certain services of our company through our website, processing of personal data may become necessary. Where processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the data subject.

The processing of personal data, such as the name, address, email address or telephone number of a data subject, is always carried out in accordance with the General Data Protection Regulation and with the country-specific data protection rules applicable to Fewo Service Jennewein. Through this privacy policy our company wishes to inform the public about the nature, scope and purpose of the personal data we collect, use and process. This privacy policy also informs data subjects of the rights to which they are entitled.

As the controller, Fewo Service Jennewein has implemented numerous technical and organisational measures to ensure the most complete protection possible of the personal data processed through this website. Nevertheless, internet-based data transmissions can in principle have security gaps, so absolute protection cannot be guaranteed. For that reason every data subject is free to transmit personal data to us by alternative means, for example by telephone.

1. Definitions

The privacy policy of Fewo Service Jennewein is based on the terms used by the European legislator when adopting the General Data Protection Regulation (GDPR). Our privacy policy should be easy to read and understand for the general public as well as for our customers and business partners. To ensure this, we would first like to explain the terminology used.

In this privacy policy we use, among others, the following terms:

  • a) Personal data

    Personal data means any information relating to an identified or identifiable natural person (hereinafter "data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

  • b) Data subject

    Data subject means any identified or identifiable natural person whose personal data is processed by the controller.

  • c) Processing

    Processing means any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

  • d) Restriction of processing

    Restriction of processing means the marking of stored personal data with the aim of limiting their processing in the future.

  • e) Profiling

    Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

  • f) Pseudonymisation

    Pseudonymisation means the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures which ensure that the personal data are not attributed to an identified or identifiable natural person.

  • g) Controller or controller responsible for the processing

    The controller is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

  • h) Processor

    A processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

  • i) Recipient

    A recipient is a natural or legal person, public authority, agency or other body to which personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law are not regarded as recipients.

  • j) Third party

    A third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

  • k) Consent

    Consent means any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

2. Name and address of the controller

The controller for the purposes of the General Data Protection Regulation, other data protection laws applicable in Member States of the European Union and other provisions related to data protection is:

Fewo Service Jennewein
Christine Jennewein
Dreitorspitzstraße 1a
82499 Wallgau, Germany

Phone: +49 (0) 8825 921 58 72
Email: anfrage@fewo-in-den-bergen.de

3. Collection of general data and information

Each time the website of Fewo Service Jennewein is accessed by a data subject or an automated system, a series of general data and information is collected. This general data and information is stored in the server log files. The following may be collected: (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrer), (4) the sub-pages accessed on our website via an accessing system, (5) the date and time of access to the website, (6) an internet protocol address (IP address), (7) the internet service provider of the accessing system, and (8) other similar data and information used to avert danger in the event of attacks on our information technology systems.

When using this general data and information, Fewo Service Jennewein does not draw any conclusions about the data subject. Rather, this information is needed in order to (1) deliver the content of our website correctly, (2) optimise the content of our website and the advertising for it, (3) ensure the long-term operability of our information technology systems and the technology of our website, and (4) provide law enforcement authorities with the information necessary for prosecution in the event of a cyber attack. This anonymously collected data and information is therefore evaluated by Fewo Service Jennewein both statistically and with the aim of increasing data protection and data security in our company, so as ultimately to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files is stored separately from any personal data provided by a data subject.

4. Contact option via the website

Because of statutory requirements, the website of Fewo Service Jennewein contains information enabling quick electronic contact with our company and direct communication with us, which also includes a general address for so-called electronic mail (email address). If a data subject contacts the controller by email or via a contact form, the personal data transmitted by the data subject is stored automatically. Such personal data, transmitted on a voluntary basis by a data subject to the controller, is stored for the purposes of processing the enquiry or contacting the data subject. This personal data is not passed on to third parties.

5. Use of Matomo

On our website we use Matomo, open-source software for the statistical analysis of visitor access. Matomo allows us to evaluate and improve the use of our website without relying on cookies.

No cookies are stored on your device for tracking purposes. Instead, we use Matomo in a way that allows us to gather information about the use of our website without collecting or storing personal data.

Matomo records data such as your IP address, the browser type used, the operating system, the referrer URL, the time of the server request and similar information. This data serves exclusively to analyse how our website is used and is not passed on to third parties.

Your IP address is anonymised immediately on collection, so that no conclusions can be drawn about you personally.

Further information and the applicable privacy policy of Matomo can be found at https://matomo.org/privacy/.

6. Routine erasure and blocking of personal data

The controller processes and stores the personal data of the data subject only for the period necessary to achieve the purpose of storage, or where provided for by the European legislator or another legislator in laws or regulations to which the controller is subject.

If the purpose of storage no longer applies, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data is routinely blocked or erased in accordance with the statutory provisions.

7. Rights of the data subject

  • a) Right of confirmation

    Every data subject has the right granted by the European legislator to obtain from the controller confirmation as to whether personal data concerning him or her is being processed. If a data subject wishes to exercise this right of confirmation, he or she may at any time contact an employee of the controller.

  • b) Right of access

    Every data subject affected by the processing of personal data has the right granted by the European legislator to obtain from the controller, free of charge and at any time, information about the personal data stored about him or her and a copy of that information. The European legislator has furthermore granted the data subject access to the following information:

    • the purposes of the processing
    • the categories of personal data being processed
    • the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations
    • where possible, the envisaged period for which the personal data will be stored, or, if that is not possible, the criteria used to determine that period
    • the existence of the right to request rectification or erasure of personal data concerning him or her, or restriction of processing by the controller, or to object to such processing
    • the existence of the right to lodge a complaint with a supervisory authority
    • where the personal data are not collected from the data subject: any available information as to their source
    • the existence of automated decision-making, including profiling, referred to in Article 22 (1) and (4) GDPR and - at least in those cases - meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject

    The data subject also has the right to be informed whether personal data have been transferred to a third country or to an international organisation. Where this is the case, the data subject has the right to be informed of the appropriate safeguards relating to the transfer.

    If a data subject wishes to exercise this right of access, he or she may at any time contact an employee of the controller.

  • c) Right to rectification

    Every data subject affected by the processing of personal data has the right granted by the European legislator to obtain without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject also has the right to have incomplete personal data completed, including by means of providing a supplementary statement.

    If a data subject wishes to exercise this right to rectification, he or she may at any time contact an employee of the controller.

  • d) Right to erasure (right to be forgotten)

    Every data subject affected by the processing of personal data has the right granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay, where one of the following grounds applies and insofar as the processing is not necessary:

    • The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
    • The data subject withdraws the consent on which the processing was based pursuant to Article 6 (1) (a) GDPR or Article 9 (2) (a) GDPR, and there is no other legal ground for the processing.
    • The data subject objects to the processing pursuant to Article 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21 (2) GDPR.
    • The personal data have been unlawfully processed.
    • The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
    • The personal data have been collected in relation to the offer of information society services referred to in Article 8 (1) GDPR.

    If one of the grounds above applies and a data subject wishes to have personal data stored by Fewo Service Jennewein erased, he or she may at any time contact an employee of the controller. The employee of Fewo Service Jennewein will arrange for the erasure request to be complied with without undue delay.

    If the personal data has been made public by Fewo Service Jennewein and our company as controller is obliged pursuant to Article 17 (1) GDPR to erase the personal data, Fewo Service Jennewein, taking account of available technology and the cost of implementation, will take reasonable steps, including technical measures, to inform other controllers processing the published personal data that the data subject has requested erasure by those controllers of any links to, or copies or replications of, that personal data, insofar as processing is not required. The employee of Fewo Service Jennewein will arrange what is necessary in the individual case.

  • e) Right to restriction of processing

    Every data subject affected by the processing of personal data has the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:

    • The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
    • The processing is unlawful, the data subject opposes the erasure of the personal data and requests instead the restriction of their use.
    • The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims.
    • The data subject has objected to the processing pursuant to Article 21 (1) GDPR and it is not yet clear whether the legitimate grounds of the controller override those of the data subject.

    If one of the conditions above is met and a data subject wishes to request the restriction of personal data stored by Fewo Service Jennewein, he or she may at any time contact an employee of the controller. The employee of Fewo Service Jennewein will arrange the restriction of processing.

  • f) Right to data portability

    Every data subject affected by the processing of personal data has the right granted by the European legislator to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format. He or she also has the right to transmit that data to another controller without hindrance from the controller to which the personal data was provided, where the processing is based on consent pursuant to Article 6 (1) (a) GDPR or Article 9 (2) (a) GDPR, or on a contract pursuant to Article 6 (1) (b) GDPR, and the processing is carried out by automated means, provided that the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

    In exercising the right to data portability pursuant to Article 20 (1) GDPR, the data subject also has the right to have the personal data transmitted directly from one controller to another, where technically feasible and provided that this does not adversely affect the rights and freedoms of others.

    To assert the right to data portability, the data subject may at any time contact an employee of Fewo Service Jennewein.

  • g) Right to object

    Every data subject affected by the processing of personal data has the right granted by the European legislator to object, on grounds relating to his or her particular situation, at any time to the processing of personal data concerning him or her which is based on Article 6 (1) (e) or (f) GDPR. This also applies to profiling based on those provisions.

    In the event of an objection, Fewo Service Jennewein will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves the establishment, exercise or defence of legal claims.

    Where Fewo Service Jennewein processes personal data for direct marketing purposes, the data subject has the right to object at any time to the processing of personal data for such marketing. This also applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to Fewo Service Jennewein processing for direct marketing purposes, Fewo Service Jennewein will no longer process the personal data for those purposes.

    In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to the processing of personal data concerning him or her by Fewo Service Jennewein for scientific or historical research purposes, or for statistical purposes pursuant to Article 89 (1) GDPR, unless such processing is necessary for the performance of a task carried out for reasons of public interest.

    To exercise the right to object, the data subject may contact any employee of Fewo Service Jennewein directly. The data subject is also free, in the context of the use of information society services and notwithstanding Directive 2002/58/EC, to exercise his or her right to object by automated means using technical specifications.

  • h) Automated individual decision-making, including profiling

    Every data subject affected by the processing of personal data has the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her, unless the decision (1) is necessary for entering into, or performance of, a contract between the data subject and the controller, or (2) is authorised by Union or Member State law to which the controller is subject and which lays down suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, or (3) is based on the data subject's explicit consent.

    If the decision (1) is necessary for entering into, or performance of, a contract between the data subject and the controller, or (2) is based on the data subject's explicit consent, Fewo Service Jennewein takes suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and to contest the decision.

    If the data subject wishes to assert rights concerning automated decisions, he or she may at any time contact an employee of the controller.

  • i) Right to withdraw consent under data protection law

    Every data subject affected by the processing of personal data has the right granted by the European legislator to withdraw consent to the processing of personal data at any time.

    If the data subject wishes to exercise the right to withdraw consent, he or she may at any time contact an employee of the controller.

8. External links to easybooking - booking holiday apartments

For the booking of holiday apartments we link out to the third-party provider easybooking. Please note that when you book through easybooking, personal data is transmitted directly to that third-party provider. The processing of that data and your rights are governed by the privacy policy of easybooking, which you can read at https://www.easybooking.eu/datenschutz .

9. Legitimate interests pursued by the controller or by a third party

Where the processing of personal data is based on Article 6 (1) (f) GDPR, our legitimate interest is the conduct of our business for the benefit of the well-being of all our employees and our shareholders.

10. Period for which the personal data will be stored

The criterion for the period of storage of personal data is the respective statutory retention period. After that period expires, the corresponding data is routinely erased, provided it is no longer necessary for the performance of a contract or for entering into one.

11. Statutory or contractual requirements to provide personal data; necessity for entering into a contract; obligation of the data subject to provide the personal data; possible consequences of failure to provide it

We would like to point out that the provision of personal data is in part required by law (for example tax regulations) and may also follow from contractual provisions (for example details of the contracting party). Sometimes it may be necessary for the conclusion of a contract that a data subject provides us with personal data which must subsequently be processed by us. The data subject is, for example, obliged to provide us with personal data when our company enters into a contract with him or her. Failure to provide the personal data would mean that the contract with the data subject could not be concluded. Before providing personal data, the data subject should contact one of our employees. Our employee will explain, on a case-by-case basis, whether the provision of the personal data is required by law or by contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data, and what the consequences of not providing it would be.

12. Existence of automated decision-making

As a responsible company, we do not use automated decision-making or profiling.

This privacy policy was created with the privacy policy generator of DGD Deutsche Gesellschaft für Datenschutz GmbH, which acts as external data protection officer in Bremen , in cooperation with data protection lawyer Christian Solmecke .