Our full-service agency Ferienwohnungen in den Bergen at Fewo Service Jennewein has been managing holiday flats since 2016.
holiday flats in Alpenwelt Karwendel and since 2019 also in Ötztal in Tyrol.
Years of experience in tourism, the hotel and hospitality industry make us competent partners for flat owners and guests.
We offer holiday apartment management as a comprehensive full service.
Our tasks include:
- Marketing and presentation on various booking platforms
- Text creation, rental price calculation and data maintenance
- Creation and editing of up-to-date image material
- Marketing, online marketing, social media marketing
- Creation and maintenance of information material
- Reservation management and invoicing of guests
- Handing over the keys and looking after guests during their stay
- Registration of guests with the destination
- Production of guest cards / Alpenwelt Card
- Cooperation with the flat owners
- Accounting of rental income and services
Fewo Service Quality Seal
Our Fewo Berge quality seal is awarded to holiday flats with the following criteria:
- Well-kept holiday flat in the mountains.
- Holiday flat in a designated holiday destination with good infrastructure, tourist services and leisure facilities.
- Holiday home and additional services can be booked online.
- Positive recommendations from holiday guests.
- Serious competitive appearance with unadulterated picture presentation.
- Truthful information on location and facilities.
- Fair pricing according to the property and travel period.
- Uncomplicated reservation and secure payment.
- Well thought-out organisation of check-in and check-out.
- Responsible handling of contact details - data protection.
- Extensive information for guests before and during their stay.
- Customer-oriented complaint management and prompt rectification of deficiencies.
- Large time frame in which the guest can reach the landlord for questions, messages or wishes.
- Impeccable hygienic cleanliness, responsible professional cleaning and well thought-out hygiene concept.
- Intact and correctly stated kitchen equipment.
- One parking space per flat guaranteed and included in the rent.
- Final cleaning, bed linen, towels and tea towels included in the rental price.
- Free internet - Wifi.
We regularly check compliance with the criteria of our Fewo Berge quality seal.